We provide licensed, trained, professional investigators to address your external theft issues. Investigators work on the retail floor, in plainclothes, to apprehend, arrest and detain shoplifters. Retailers must defend themselves against the small percentage of dishonest customers who enter their facility and choose to take advantage of their business. Dishonest customers can significantly cause a damaging effect on the bottom line regardless they are impulsive thieves or more organized professional thieves making a living at the retailer’s expense.
Through a program like this we will discreetly establish an attitude that theft from the store results in consequences. Through apprehension and arrests your customer base becomes aware, as a result of police presence, criminal prosecution and civil remedies, that theft is not a tolerated business expense. In addition, this type of response supports the value and strengthens the deterrent aspects of CCTV and EAS devices by demonstrating that the stores security programs are effective.
A licensed private investigator is trained in investigative techniques and must understand the procedural steps required to be followed in order for video surveillance to be admissible.
Employers can conduct surveillance using tools such as a swipe-card system, which data can be used for time-management and disciplinary purposes, or cameras.
I have seen first-hand how fraud can be harmful to a company’s reputation and brand. Engaging in a fraud investigation is difficult and can erode the trust and morale of employees and raise questions and concerns to your outside relationships, customers, suppliers and even prospective employees. That is why before engaging in any investigation, I will ensure that I explain to the client the investigation process, the potential scope and risks, and care is taken in planning the execution and timing of any investigation.